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Answers to frequently asked questions, useful links and tips for setting up widgets and alerts on stream

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Important information

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F.A.Q.

Frequently asked questions for Donatty support

How to complete identity verification

Verifying your identity so you can withdraw funds

If your account has been blocked

What to do if your account has been blocked

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Setting up your donation page

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How to set up your donation page

Setting up your streamer page in Donatty: avatar, cover, URL and more

How to set up text blocks on your donation page

Setting up your streamer page in Donatty: writing the text of the welcome block

How to add a donation page link to your Twitch channel description

Using ready-made Twitch panels from Donatty to brand your channel

How to add a donation page link to your YouTube channel description

Placing your donation page link on YouTube so viewers cannot miss it

How to accept donations via PayPal

Enabling an alternative donation method: PayPal

How to brand your Twitch channel with panels

Using ready-made Donatty panels to brand your Twitch channel

How to add a donation page link to your TikTok profile

Placing your donation page link on TikTok from your phone

How to let donors attach a YouTube video to a donation

Letting your viewers attach media to messages on your donation page

How to add a donation page link to your Trovo channel description

Placing your donation page link on Trovo so viewers cannot miss it

How to set up a donation button on your RUTUBE channel

Setting up a RUTUBE button that opens your donation page when clicked

How to add a donation page link to your VK Video Live channel description

Using ready-made Donatty panels to brand your channel on any platform

Got an idea to make the service better, or need support? We have a Discord!

Discord community

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Setting up notifications and alerts

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How to set up a donation alert on stream

Setting up a donation alert on stream: amount conditions, custom text and GIFs, adding it to OBS

How to make different alerts for different donation amounts

Setting up donation alerts with amount conditions

How to connect Twitch notifications

Showing alerts for Bits, follows, subscriptions and raids

How to connect YouTube notifications

Showing alerts for Super Chat, subscribers and members

How to filter profanity and bad words in donation messages

Turning on profanity filters and setting up a blocklist

How to set up text-to-speech in the alert widget

Choosing a voice, adjusting speech rate and volume, and writing the alert template

How to connect Trovo notifications

Showing alerts for mana and elixir spells, follows, subscriptions, raids and gift subscriptions to the channel and to users

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Setting up other widgets

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How to show a top donors list on stream

Inspiring viewers to give and creating friendly competition with the top donors widget on stream

How to show a goal bar on stream

Adding the Goal widget to your stream: creating the widget, styling the bar, adding it to OBS

How to hide the day counter and the goal amount on the fundraising widget

Customising the look of the goal bar

How to manage fundraising goals on stream

Setting up the fundraising widget and the goal block on your donation page

How to dress up your stream with frames

Adding a goal widget and a webcam window to your stream and framing them with Donatty frames

How to show an events feed on stream

Adding the events widget to your stream: creating the widget, configuring it, adding it to OBS

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Setting up a widget group

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How to add several alert widgets to OBS with a single link

Adding a widget group to your stream

How to control the order of alerts in a widget group

Showing alerts on stream in sequence or the moment the event happens

How to create an alert widget group

Creating an alert widget group and configuring the widgets

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Platform features

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How to track donations on stream from your phone or in OBS

Showing the donation list in OBS or opening it on your phone or tablet

How to install Donatty widgets in Streamlabs OBS, XSplit Broadcaster and Twitch Studio

Setting up widget and notification links in other popular live streaming apps

A guide to setting up the media widget

The media widget lets viewers send videos along with their donation, and lets the streamer show them on stream and control playback conveniently.

How to set up donation moderation

Pre-moderation keeps donations from going straight to the alert on stream, sending them through a review step first.

Sign up and start receiving tips

Customize your tipping page, show tip alerts on your stream, and withdraw money to your bank card instantly.